The drama of facebook.
So not me.
There are some things I need to clarify. I am not against the support that IAAMTAA page gives. There is nothing wrong with that support, what I have a problem with is the fact that she has been taking peoples money and not giving those people the said product. I know this because multiple people have told me so.
End of story. Think of this as a bad review. Her support is right on, great place for her followers to get the support moms need. They however do not need someone taking their money. There is nothing negative on her page because she deletes it all. You pay for her these products. 8 months? not ok. I am not some overly emotional cyber bully. I am just trying to make sure others do not get hurt.
I found multiple boutiques she runs, along with multiple complaints (same as mine) on said boutiques. Once she found out that I found those, she deleted it all. There is even a blog where she talks about having to refund a bunch of customers because they just couldn't understand that she has health problems and is going through so much... In 2011. Come on, open your eyes and your hearts. I am not a vengeful spiteful cruel person. I could have even let it go, It was only ten dollars. Then I did my research and found that shes been doing this to people since 2010. Treating people this way for this long, I can't just sit idly by. No she doesn't do it to everyone. Think about it.... If you stole everyones money you would be outted as a fraud before you could blink. This is someone just siphoning from the top.
What can I do? I can't talk on her page. None of my friends can talk on her page. I raised a stink and voila, 100 orders were mailed out. Are you kidding? This is someone scared. This is someone who has something to hide so she deleted her things.
I am a person, I stick up for the little guy so much I make my husband mad all the time. I stuck up for her over and over and over and then I started thinking wow, she wants everyone to email her but shes snappy in her emails and tells us that taking time to email you is taking away from the time she could be working and its just excuse after excuse. You can judge me if you want to. I know the truth. She knows the truth. I'm not slandering her, i'm not calling her bad names. Someone that takes your money and doesn't give you a product or give you a refund is a thief.
34 comments:
I have so much I could say about this. When you first talked about it, I gave her the benefit of the doubt. When I posted a response on her page, saying only "why would the blogger say that?" And she deleted it and blocked me, I knew she had something to hide. You're right. Everything on her page is roses and support, because she deletes it. I don't even care that it takes 8+ months to fulfill an order... If you are upfront and honest about it. Don't string people along. And to make you out as an over emotional, impatient, grieving mama ticks me off. I'd have more respect for her if she faced her criticism head on, instead of hiding it.
You know me, Jen, I give everyone the benefit of the doubt. It's really hard for me to give it to her when she is messaging people and attacking them. :-( there is a huge difference between stating facts and attacking someone. I'm sorry that some silly little $10 bracelet turned into this.
I think she's a fraud. I'll say it....
I think she's a little off. I watch her some days support and help, and be kind...and then most days I see her complain about people in almost every post she does. If you run a business and call it "support", and make money off of said business. You need to be adult enough to take constructive criticism, and not bash your "customers" to your other customers. It's not professional, it's not right, and it's not "support" for 22,000 people who are a fan of your page to see it every day.
"Cyberbullying is the use of the Internet and related technologies to harm other people, in a deliberate, repeated, and hostile manner."
Really, you don't think you've done some of that? lol I think it's slightly delusional to think not. Let's review:
1. You've made a group about Kerin (which screenshots were taken of before you made it a secret group.)
2. Exposing her information (home address, NOT cool & not safe ... really?)
3. Sent your friends to make snide/shit stirring comments on a lot of her pages.
4. Filled out multiple scam reports even after you'd seen your items had shipped?
I really can't get over that last one. That's pretty vengeful, someone on a cruel mission. Also, lets not flatter ourselves, orders didn't go out because of your blogs/comments.
Let's be honest, none of us want to be in this "club." But this, this downright makes me embarrassed to have to be associated with a group of people that intentionally set out to hurt others. As if enough hurting doesn't go on in this world, you create more. Shame on you.
People like you & your clique don't deserve to know an awesome person like Kerin personally. I've known her way before she started her businesses. I know where her heart is & I know she would not scam people. She tries her damn hardest to do the best job she can. Does she bite of more than she can chew? Hell yes! But who hasn't at some point in their lives? I'm sure we all know someone who is trying to do everything and asks for nothing in return.
I also highly doubt you've ever stuck up for her. People don't turn their backs on someone they've stuck up for in the past ...
Its not right and unfortunatley she has alot of sheep, her support page is all about selling her stuff to blms and getting donations and profiting but just they don't see that and thats unfortunate, I hope she doesnt hurt someone else in the future , you are so justified in standing up about this and makeing all blms more aware , I hope you at least finally get the bracelet you paid for xoxo
This whole thing could have been avoided with a simple statement of....
"I'm sorry I got more orders than I could fill on my own, so I outsourced this to someone. I don;t know how long it is going to take to complete the orders, but I am working on it. You can wait, or I can offer you a refund. I know how frustrating this is, it's frustrating for me too."
@MamaLacey:
1. You've made a group about Kerin (which screenshots were taken of before you made it a secret group.)
Yep. What's the problem? If there is an issue with Kerin, why wouldn't the group be made about Kerin? She has bad business practices and isn't the internet (especially Facebook) used to let others know of issues with a business? Not sure what your point is with this.
2. Exposing her information (home address, NOT cool & not safe ... really?)
A P.O. box is not a home address. So if that's what you're referring to, you're wrong.
3. Sent your friends to make snide/shit stirring comments on a lot of her pages.
Friends CHOSE to make comments on her page in order to GET ANSWERS because Jenny was NOT GETTING ANSWERS! Jenny did not instruct anyone to do anything. Also, the comments made started respectful and professional, but even respectful and professional ones were immediately deleted. Do you happen to have any screenshots of the comments made? Hmmm probably not because they were deleted so quickly. If you can please provide those snide, snarky comments then I'd appreciate it. Also, don't we have the right to write what we want on a public forum? No you say? Because it's Kerin's page, you say? Well, the scam group created against IAAMTAA is also free to post whatever they want, whether you deem it true or not (which it all is.)
4. Filled out multiple scam reports even after you'd seen your items had shipped?
Nope. Scam reports were issued before anything was shipped. And even if some were issued once they received an email "showing" postage was created, that doesn't mean the item was received. It's still a scam if no item is received. Also, what is the time limit for a scam? If you ordered something and kept getting excuses about why it hadn't shipped almost a year later, don't you think you'd think you were being scammed? Ripped off? If Kerin had kept giving excuses for 2 years would that still be appropriate? Maybe your tolerance for a business is higher and/or looser, but waiting 8 months is unacceptable for that type of product. Unacceptable. So please get your stories straight before you attack Jenny. You don't know her side. And you definitely haven't seen the timeline or emails sent between her and Kerin. You don't think there's ANY possibility Kerin could be in the wrong here? Give me a break.
Oh and people don't turn their backs on people they've stuck for in the past? Are you kidding me? I'm not even going to respond to that comment because it's so ridiculous. Think about it honey.
@ MamaLacey...
if Jenny were anything like Kerin, and a cyberbully, she would immediately delete your comment. Everyone is entitled to their opinion, but before you go around having such a strong one, maybe you should get your facts straight. Jenny has been nothing but gracious and understanding of Kerin's many excuses over the past 8+ months, and it was ONLY after the group you call "about Kerin" was created that the item finally shipped! Would it have shipped otherwise? Doubtful. Another friend of ours who ordered the exact same day as Jenny is still waiting for her shipping notification after she keeps receiving emails that Kerin is headed to the post office...
How can you even defend this situation? If Kerin wasn't taking MONEY for these products, the situation would be completely different. She doesn't cover the cost of these items, she MAKES money from them! Would you wait longer than an hour at a restaurant for food you're paying for before getting upset? If something is promised in a certain amount of time, you expect to receive it, or at least be updated on it's status. And if things can't be handled, then you should be offered a refund.
As others have said before, if she weren't hiding behind her ability to delete comments with poor feedback, maybe people wouldn't be as offended by her behavior. She gives no one a chance to defend themselves, but then has all her cronies there to "stick up" for her.
Please...
Oh and the group that was created WAS NOT to bully Kerin in any way. It's available to anyone who has been mistreated by her, which has proven to be more people that Jenny ever knew existed! What a coincidence! I know I read my reviews before ordering from a new vendor online... but if negative reviews are unfairly deleted before I can read them, I'd want to find a group that isn't controlled by said vendor to make sure I won't lose out.
Jenny's group was not made about Kerin. It was made about IAMTAA. Jenny hasn't attacked Kerin, she has stated that she is unhappy with how she does business. I chose to go leave a snide remark on IAMTAA. it was on her "show me what IAMTAA has done for you" post. It was deleted and I was banned. I said "why would that blogger say that?" Rude and spiteful, no? I understand that you are supporting someone you consider to be a friend, but that doesn't mean Jenny is some hateful monster who is bullying Kerin. Things happen to everybody. When you have someone's money, just be honest about what is going on. And why does she delete simple inquiries? Because she has something to hide?
Only responding to a few things here ...
Bobbi - I have a screenshot of a post Jenny made in the group that shows a home address, not PO Box. She could have easily hidden the address instead of posting it. This was a screenshot of the shipping notice.
I still don't think a group should have been made - We have messaging for those things. I've had issues with people before, none of my friends & I have ever created a group about someone. That wouldn't sit well with me.
Someone made the comment basically saying why would Jenny post my comment if she only wanted like minded comments ... Clearly she knew you all would come to defense.
I'm not some sheep or cronies .. I've know Kerin for over 6yrs. I know the personal details about her life & what she's been/goes through. I can assure you I also know she is not by any stretch of the imagination making a substantial amount of money from IAAMTAA. She puts almost all the money back INTO IAAMTAA.
I guess it just floors me. I hate waiting as much as the next person. But at the end of the day ... it's just "stuff" to me. The fact that I have my family, we get to wake up each day, we have a roof over our head & food in our bellies. Those are the most important things in my life.
We'll never agree, but not everyone with a crazy life is trying to scam people out of their money. Long before Kerin had experienced loss herself she was helping those who had & spreading awareness. I know I would not have had some of the opportunities to share my sons story without her.
So, because people are upset and feeling taken advantage of, they aren't greatful for the other things in their lives? Your logic is very skewed. Defend her all you want, but what she is doing is wrong, plain and simple. It doesn't matter if its $1 or $100, you do not take people money promising goods or services and then not deliver said product. It's a horrendous way to do business. The extensive number of excuses she had been cranking out since 2010 just shows there is a serious issue here.
I think I may start a mechanics shop. I'll take people cars, say I fixed it, charge them money AND THEN I will say. Oh, crap, I'm really sorry my back hurts and I couldn't finish all the way. Come back in 8 months. Pretty sure that would go over like a lead balloon.
And DO NOT try and say that is different, because it simply isn't.
i think you are really big headed to think she shipped because of you. She had been talking about this planned shipping trip for a while now. i'm a customer and on her personal page. i see what she goes through everyday. you would be amazed did you know that they dont even have a car right now? she didn't even have a way to go. her hubby broke down on the way to the post office. she posted about it and so did he right when it happened. He was going for her since shes been so sick. youd think you could be more understanding that she needs to take care of her health too. You also mislead these people your friends. she apologized over and over again. you have people who do not even know her bashing her. dont you think thats taking it too far? i do. also you did post her home address. that puts her family at risk. then again you didnt care that she was in the hospital fighting for her life so i doubt you care if someone goes there to harm her or her kids. you obviously have no heart lady.
Jennifer- We ALL know the truth. We know the kind of person she is and its pathetic with the kind of business she runs. Do not let the " ANONYMOUS" COWARDS bother you when they obviously don't know the full story.xoxo
everyone can point fingers all they want. how about admitting there was a lack of business common sense. Take personal life out of it, if you decide, hey I want to run a service for people...PEOPLE WILL BE UNHAPPY! If you're going to cry about it, and beg for people to tell you how great you are, and not listen to your customers who have concerns, then you shouldn't own a business. Period. Especially a highly emotionally charged business like serving people who have lost a child. If she and her homies want to keep defending her...GO FOR IT...I think she was the one that said the truth shall prevail...it will. If 10,000 people love her, great, if 10,000 people were screwed by her, or insulted by her nasty remarks about people, or her "clients", they don't have to be quiet either. It's America and an opinion...you can be the best person in the world and have someone not like you...toughen up...if you've lost a child like ALL of us have, you need to get some tough skin.
Of COURSE her car broke down!!! Christ, does she have you all brainwashed? What way can I get some more sympathy from my lemmings now???
Tell her she can bring her broken car into my new shop, I'll fix it, real good!
@MamaLacey once again...
How was anyone supposed to know this was a home address? She runs a legitimate business correct? For all we know this was her business address. You think it's wrong that it was reposted. Well we think it's wrong the way she's running her "business." All in perspective honey.
ALSO WE HAVE MESSAGED KERIN MULTIPLE TIMES, EMAILED KERIN, AND POSTED TO HER FACEBOOK GROUP. THE EMAILS WERE BETWEEN JENNY AND OTHER MOMS WHO DID NOT RECEIVE THEIR PRODUCT. WOULD YOU LIKE TO READ THE EMAILS KERIN SENT? BEFORE YOU BASH JENNY HAVE YOU EVEN READ THEM? MAYBE YOU SHOULD MESSAGE JENNY BEFORE BASHING HER ON HER BLOG. JEEZ YOU'RE NOT EVEN MAKING SENSE! WE CAN'T MAKE A PUBLIC POST ABOUT KERIN BUT YOU CAN MAKE A PUBLIC POST ABOUT JENNY? HYPOCRITE MUCH? ALSO THIS IS IN ALL CAPS SO YOU PAY ATTENTION BECAUSE YOUR LOGIC IS SKEWED. NO ONE IS HER FRIEND. THEY ARE HER CUSTOMERS AND ARE UNHAPPY WITH HER PRODUCT. SHE DOES NOT GIVE ANSWERS. SHE DELETES NEGATIVE OR EVEN NOT NEGATIVE FEEDBACK. THAT DESERVES A FACEBOOK GROUP. WOULD YOU BUY SOMETHING FROM ANYONE WHO REMOVED ALL THE NEGATIVE FEEDBACK? PLEASE ANSWER.
You're not a sheep or crony...well neither are we. Jenny was not getting answers (amongst other women) so we came to her defense because we thought maybe she would answer SOMEONE if we all pitched in. Nope. Everything's deleted. How does someone have that much time on their hands also, to deal with apparent health issues not only with themselves, but every other family member (how many kids does she have? 5? and a husband?), run a business, and make sure to delete every single negative comment that comes online? I'm just shocked how she has all this time but no time to make products?
Most importantly, no one is bashing the support Kerin's group has given to obviously thousands of mothers. So please don't even bring anything like that up. Don't insinuate that. Just because this is "stuff" doesn't mean all these moms should forfeit $10, $20, $50 to this woman! Because basically that's what is happening. It gets too far out for Paypal to help dispute, so these women are out of their money and are also fed excuse after excuse. I mean seriously! Are these women seriously supposed to pay money to her and wait almost a YEAR for their product? I LITERALLY want you to tell me this is acceptable business practices.
She has her real name all over her businesses and each of her blogs. If someone wanted to hurt her, all they have to do is google her name and location and then white pages comes up with a listing. It's the age of the Internet and its a risk every one of us takes.
Jenny is not heartless.
bobbi, everyone who truly knows kerin and about what she does knows that she does this from home in her spare home while also working more than one job and taking care of her kids. It's obviously a home address. She does a po box which Jenny has but was too spiteful to post instead of her home address. This also isnt a business. Ppl who know nothing about her or what she does need to shut up and quit running their mouths. you make it so clear that you know nothing about her yet you keep going on and on trashing her. newsflash a lot of us have seen all emails between kerin and jenny. she posted it to the bbb on jennys report becuase jenny LIED and said kerin ignored and dodged her emails. she replied to evety single one. kerin posted every single email for the public eye. jenny almost did make a very hateful scam report anonymously on another site, where she posted the home address, and now is trying to act like its not her doing it but she says the same exact things in her blog and bbb report. its obvious. way obvious. you guys are taking up for your friend and thats great, but its wrong to bully someone you don't know. aren't we all adults here? jenny has her shit. it shipped to her exactly when she was told it would but she decided to be a bitch anyway. amazing. but kerin is the bad guy? its laughable. this should all be taken down. how could you post something like this trashing another angel mum on a blog that is suppose to be dedicated to your little angel? you dont see the wrong in that?
lacey also clearly never bashed jenny. if jenny feels bashed then maybe she shouldnt have done all of this. kerin has a lot of supporters because she is a good person obviously people will take up for her. she deletes drama nothing else. you ppl went on her page to cause drama and were removed. amy she removed your comment obviously because she knew you were one of jennys friends it doesnt take a rocket scientist to figure that out
hey ANONYMOUS- is asking about our items considered starting drama?? I don't think so!! What kind of business owner deletes ANY and ALL comments unless it is praising of her?? Its unheard of and NO way to do business. not one comment was starting drama..they were simple innocent questions and rudely taken down.
Thank you for clearing that up for me, Jane. Guilty by association, I get it. :)
If you're going to be so brave with your words, maybe you should stop being a coward by posting anonymously. It seems as though you're the one getting all worked up defending your friend, but we can't do the same? Calm down Jane Doe! The point is being missed, or maybe you're avoiding it. THIS ISN'T ABOUT BASHING KERIN! It's about warning people to be aware that if they choose to order from her, they'll likely wait 6 months to a year... so order NOW if you want anything for the holidays! You can look at reviews on amazon and see the same information... get over it.
And get off your high horse. No one cares about Kerin enough to spend all day and all night tracking her every move. Any address is available somewhere on google... remember, the internet is a monster full of information! Could that be why you post anonymously? Jenny received her product, and I bet she's pretty much over this show. I wonder if everyone else waiting will get theirs?
And BTW, this week was never specified as a ship date to her.
Okay, this is my last comment: I didn't take up Jenny's side because she's my friend. I don't default that way, much to the irritation of many of my friends. I do my own research before I lean one way or the other. Now, if I had wanted to order something for my mama, I might have asked "Hey, does anyone have experience with this company?" and if I had heard that the owner sometimes has medical issues and isn't able to deliver as promptly as another company, I probably wouldn't order. BUT THIS IS FOR YOU, KERIN! You obviously think you are doing things to the best of your ability, and you have provided a great place for grieving moms and dads to gather and get support from each other. Your products are beautiful... so keep doing things the way you are doing them, and thank you for providing so much for your fans. I won't ever be a customer, but honestly, that won't hurt you! You have a lot of fans, and a lot of happy, repeat customers. Life is too short to argue it to death. This one moment is not going to hurt you or your non-profit business one bit. So go and do what you do best.
I doubt Kerin reads this blog Amy, but you are right this won't hurt her. A few unhappy customers and a few people only trying to cause drama in her life because of Jenny will not bring her down. There are too many thousands of people who knows what a great person she is and knows how much she does for the bereavement community even if Jenny and her friends wanna claim she does nothing for it (although a couple of stories have changed in regards to that now it seems). What is sad is if the unhappy people would talk to her I'm sure she would do what she could to make them happy. She'd pretty well known for doing that. Again, I've seen the emails she wasn't rude to anyone she posted them for all to see (and didn't go as low to post a name or address unlike some people). Just because you didn't like what she had to say doesn't mean it was rude. She isn't a fraud or a scammer or any of the other things she has been called. She gets like a ton of orders every single day. Obviously every once in a while something will go wrong or she will get someone who is just impossible to be. That's life. There isn't a business or org out there who doesn't have people who do not like them. It doesn't make them fraud or scams either.
"Britt" that's really mean of you to say that about your car, but you know it's mean that's why you said it. Why would she lie about her car breaking down? She didn't even post about that on IAAMTAA she posted about it on her personal page. She didn't even mention it to IAAMTAA yet you still think she made it up? Yes, she makes things up to post on her personal page to her close friends and family. You busted her!! That truly makes sense and her husband is in on it to, ya know since he posted about breaking down and updates about working on his car. You are delusional if you think that. I pray you never go through a hard time. It's easy to judge when it isn't you. and I wanna know who made you God? Not to mention she still found a way to ship despite the car breaking down. She already has the next trip planned out too and guess what? Still has nothing to do with Jenny being a bitch to her. I read back over some older blogs and Jenny you seem to really be hurting a lot. I think you took that hurt and lashed out on Kerin. I'm sorry for the things you have been through and that you had to lose your darling girl but I don't think she'd be proud of how you have acted to someone who works so hard to make sure her and her friends in heaven are never forgotten. You will never admit you were wrong though, will you? I still think you should delete all of these blogs, but you won't because you like the attention. You have all of these heartfelt post about your angel then you have four blogs up trashing Kerin. Four whole blogs. That's kinda obsessive. I won't be coming back here anymore and raising your blog views further. I hope one day you can rid yourselves of some of the bitterness in your hearts.
*Sigh* The "Your child would be ashamed" line is as three as the "you're just fat and jealous" line. Find another song to sing...
Let's be serious, Kerin DOES read this for sure and is most likely the hot-headed anonymous! Good job Jenny calling her out and holding her accountable. Now let it go and never think of her nonsense again.
Sigh...the person that's so worried about posting and defending Karin, if they REALLY felt that it didn't matter...wouldn't take their entire time lashing out to defend her. It's over yet they still panic? Karma happens...and I guess when we all meet our maker we'll face the truth. If Karin has no wrongs and is Perfect...I guess we'll find out...
Just to be clear if you have a narcissistic personality disorder, you can't see when you've hurt other people because you constantly deflect your faults onto everyone else. When people throw a pebble into your pond a ruin the reflection you have of yourself you lash out and defend defend defend. You can't reach everyone and expect them to see common sense and reason. I'll pray for everyone involved...that Karin can find peace and truth in what happened, and for the mothers including myself who have lost babies, and just need support...not material things, but love , sharing and faith.
Jenny, God bless, and I give you a high five for defending yourself, and your child's memory...right , wrong or indifferent, you're a good mommy...if you feel you or the memory of your child has been compromised...you SHOULD stand up for it.
To all of you Kerin supporters, the bottom line is this: The vast majority of Kerin’s many customers do NOT know Kerin. Just like other businesses, Kerin has a reputation to keep up. The difference between her and other businesses however, is that she is dishonest about her reputation. She does not let her customers see any dissatisfaction coming from the ones she has wronged. Bad reviews for her business(es) are deleted. WE do not know Kerin. You can sit on here all day and type about how YOU know Kerin and how she’s such a fantastic person, but all her customers have to go off of are their experiences and what they see from former customers. And the customers who have been wronged don’t even have a voice, thanks to her. There is absolutely NOTHING wrong with making it public that she runs a bad business. This is not about a measly $10 bracelet. It’s not about anyone being heartless. It’s about principle. Do you think that just because Kerin sent the item (EIGHT months later) that people don’t need to know about her business practices? Do you think that just because Kerin is a "nice person" that people don't need to know that she's a potential scammer? How long should customers have to wait before they start assuming their money was stolen from them? If Kerin is NOT a scammer, then at the very least she is extremely irresponsible and does not deserve to make financial transactions with other people. Stop feeding this crap about her hard times. A business is a business and customers have a right to know. If times are hard or she simply gets an overflow of orders, she can certainly slow down, like a good business owner would. No one is stopping her. It’s just one sob story after the next. Close up shop and just offer support for hurting families. That’s one of the things she’s good at. Handling other people’s money is NOT one of them.
http://theonlysanepersonhere.tumblr.com/
this woman Kerin isnt even the mommy of the lost little girl she spouts off about....never was, never will be, and is defrauding EVERYONE.
While I am fortunate to not have been scammed by Kerin for products she offers, I was immediately suspect of her intentions when I was invited to a closed Facebook IAAMTAA group approximately three years ago. In this group members weren't just discouraged from contacting one another, but it was forbidden according to her "rules" (a PDF riddled with typos ... and an image too small to read thoroughly). To me, that hard and fast rule threw up the red flag. In a community such as baby loss, reaching out to others for support is paramount; why would one want to dissuade loss parents from interacting with one another ... unless there was something to hide.
I remained in the group for less than a week, after noticing disappearing posts (only those of dissension, of course), and much "oh woe is me" on Kerin's part regarding orders being behind and the plethora of reasons for the delays.
There is no question that groups steeped in deep emotion, such as baby loss communities, are easy prey for opportunistic people. Some things really aren't sacred.
If people choose to do business with IAAMTAA despite the abundance of bad reviews and warnings, then they get what they get and should only blame themselves when their items are delayed.
There are PLENTY of other reputable baby loss organizations and communities available for grieving parents — ones that do not engage in questionable business practices or make ludicrous requests of their customers/group members. While I would never expect a stranger to accept my intuition and/or opinion about IAAMTAA as gospel, I would hope they would listen to their own inner voice if it's saying that something doesn't add up ... because it's likely that that little voice is 100% right.
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